Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Rochdale | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Rochdale collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

1. Who We Are

Pharmacy Weight Loss Rochdale is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Rochdale and across the UK. As a registered pharmacy, we act as the Data Controller for all personal information we process.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health and medical information: Weight, BMI, medical history, current medications, allergies, and consultation responses required to assess your suitability for treatment.
• Payment information: Payment card details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and how you interact with our website.
• Communications: Records of any correspondence, enquiries, or consultations you share with us.

3. How We Use Your Data

We use your personal and medical information to:

• Assess your eligibility and suitability for weight loss treatments safely.
• Dispense and deliver prescribed medications. Please note that orders are dispatched within 1 working day once approved by our pharmacist.
• Fulfil our legal and regulatory obligations as a GPhC registered pharmacy.
• Communicate with you regarding your order, treatment, or account.
• Maintain accurate pharmacy records as required by law.
• Improve our services and website experience.

Our lawful bases for processing include the performance of a contract, legal obligation, and where necessary, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to help improve your experience. Cookies are small text files stored on your device when you visit our site. We use:

• Essential cookies: Necessary for the website to function correctly, including secure login and checkout processes.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. Data collected is anonymised where possible.
• Preference cookies: Remember your settings and preferences to personalise your experience.

You can manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

• Delivery partners: To fulfil and dispatch your medication orders within the stated timeframe.
• Payment processors: To securely handle payment transactions.
• IT and platform providers: Who support the operation of our website and systems under strict data processing agreements.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information.
• Healthcare professionals: In circumstances where it is necessary for your safety or continuity of care.

All third parties are required to handle your data securely and only for the purposes we specify.

6. Data Retention

We retain your personal and medical records for a minimum of 8 years in line with pharmacy regulatory requirements. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All sensitive health and payment data is transmitted using secure encryption.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request restriction of processing, object to how we use your data, or request a copy of your data in a portable format. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Rochdale
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk